Billing & Payments – Igors Jewelry
Last updated:27 April 2026
1. Payment Methods
All payments are one-time payments. You can pay securely using:
- Credit or debit cards (Visa, Mastercard, Maestro)
- Local EU payment methods (where available)
We work with trusted payment partners.
2. Payment Process
When placing an order, the total amount payable is shown before confirmation. This includes:
- Product prices (VAT inclusive)
- Shipping costs (free across the EU)
- Any applicable discounts
Once payment is authorized, you will receive a confirmation email with your order details.
Orders are only confirmed after successful payment.
3. Secure Transactions
All payments are encrypted and processed via PCI-DSS compliant payment providers.
We do not store your full card or bank details on our servers.
4. Billing Information
During checkout, we collect billing information to process payments and comply with EU tax regulations. This may include:
- Full name
- Billing address
- Email address
- Phone number (optional)
5. Invoices & Receipts
After payment, a digital invoice is sent to your email.
This invoice serves as official proof of purchase and is compliant with EU VAT regulations.
6. Refunds
Refunds are handled according to our Returns & Refund Policy:
- Issued via the original payment method
- Free of additional charges
- Processed within 14 days after receiving returned items
7. Failed or Declined Payments
If a payment fails, your order will not be confirmed.
Common reasons include:
- Insufficient funds
- Incorrect payment details
- Bank restrictions
If your payment is declined, please try another method or contact our support team.
Contact for Billing Questions
Email: info@igors-jewelry.online
Phone: +33 7 45 93 79 89
8. Currency & EU Compliance
All transactions are billed in EUR (€).
Prices include VAT where applicable.
Our payment processes comply with:
- EU consumer protection laws
- GDPR
- PSD2 regulations